Subject: Tech Support Candidate - Mithlesh Saini
From: Mithlesh Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Jan 2021 06:44:06 -0500

| | Tech Support Test

Name | Mithlesh Saini
E-mail | [email-masked]
Phone Number | (91) 813036557
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Progressive Infotech | Windows system admin L1 | Currently working | 24
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First off all we will check whether URL is correct or not. After that we check check the internet settings also reset the browser history of all browser also restart inter
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Need to turn on the speaker Bluetooth first then also need to turn on mobile phone Bluetooth then pair the both device. Now Bluetooth connected
What according to you makes you a good candidate for customer service or technical support job? | Confidence as well as good technical knowledge also have the patience and ethics
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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