Subject: Tech Support Candidate - subin c Subin
From: subin c Subin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 2 Jan 2021 11:32:32 -0500

| | Tech Support Test

Name | subin c Subin
E-mail | [email-masked]
Phone Number | (110058) 9821564143
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Uttam nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Open mind | Team leader | 31-jan-2021 | 25000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First i check that what i just type correct website name
Second check internet speed
Third remove browser history maybe that is reason

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First speaker switch to be on
Second open blutooth on mobile and search name speaker bluetooth name
Third pairing bluetooth name on mobile

What according to you makes you a good candidate for customer service or technical support job?

First very quit and presentable then only we can resolve concern others

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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