Subject: Tech Support Candidate - Priya Yadav
From: Priya Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Jan 2021 04:09:58 -0500

| | Tech Support Test

Name | Priya Yadav
E-mail | [email-masked]
Phone Number | (91) 9667300727
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Gaur city 2 noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sheela foam limited | Associate manager | Currently working | 19844
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First , i willcheck my internet connection and refresh my browser if  still not operated the portal then clear my temprary files and clear cookies and will restart my browser again
Please list the steps to connect a Bluetooth speaker to your mobile phone. | i will go in setting then select the blutooth icon available in connection segement and search for the available deviceand select it
What according to you makes you a good candidate for customer service or technical support job? | I have good managing  and oms skill also have the capability to convience  them and quick learner as well
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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