Subject: Tech Support Candidate - Kunal Khosla
From: Kunal Khosla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 1 Jan 2021 02:36:17 -0500

| | Tech Support Test

Name | Kunal Khosla
E-mail | [email-masked]
Phone Number | (+91) 9811689171
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Vasant Kunj, Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Nayara Energy Ltd. | MIS OFFICER | 13.11.19 | 32000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Ist i have to check the connection to internet and my computer and then to check the IP address.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Switch on the bluetooth speakers and then turn on bluetooth on the phone it will show the names select your device and connect.

What according to you makes you a good candidate for customer service or technical support job?

Listen to the problem carefully to give support and solve the problem of customer.

.Talk to the customer in friendly nature.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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