Subject: Tech Support Candidate - Priyanka Shishodia
From: Priyanka Shishodia <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 31 Dec 2020 04:02:37 -0500

| | Tech Support Test

Name | Priyanka Shishodia
E-mail | [email-masked]
Phone Number | (121) 7534957376
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Meerut
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - advance

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Sir,  actually I was a teacher in public school,  I don't have any work experience in company,  but now I want to make my carrier in company,  I am really confident I can do it, So please give me only one chance, I will try my level best

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Swipe down from the top of the screen,
Touch and hold Bluetooth
Follow any on screen instructions

What according to you makes you a good candidate for customer service or technical support job? | You must be able to empathize with people and address needs. Good communication is crucial. With that said. I have a technical background, and I understand the amount of knowledge you need to actually solve issues
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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