Subject: Tech Support Candidate - sujeet kumar
From: sujeet kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Dec 2020 03:00:02 -0500

| | Tech Support Test

Name | sujeet kumar
E-mail | [email-masked]
Phone Number | (121003) 7838827475
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | faridabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | HCL | seniour analayst | NA | 30
Previous Employer 1 | inenergiger | technical support | 8 march 2020 |
Previous Employer 2 | elxire it | technical support | 31 may2017 |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Clear the catch of the google through setting and block all the cookies.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | open the Bluetooth through the setting and search the paring device and connect.
What according to you makes you a good candidate for customer service or technical support job? | Resolving the customer query by putting all the efforts and thinking all about customer satisfaction.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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