Subject: Tech Support Candidate - Mukesh Kumar
From: Mukesh Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Dec 2020 01:33:11 -0500

| | Tech Support Test

Name | Mukesh Kumar
E-mail | [email-masked]
Phone Number | (91) 6397997315
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sec 63
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Valu Connex Services pvt ltd | IBS Engineer | Working | 28000
Previous Employer 1 | Reliance Jio | Assistant manager | 11 Nov 2020 | 25000
Previous Employer 2 | Airtel | FR Engineer | Oct 2017 | 22000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Firstly Check Internet Connection is properly Connected with computer.

2nd Step- checking website ping and check site is reachable or not. or check another site in browser.

3rd step-after these all thing reboot the system than check.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | first open/on mobile Bluetooth and set it to visible mode after that open Bluetooth speaker and paired with each other.
What according to you makes you a good candidate for customer service or technical support job? | AS your requirement i have full fill all the requirement in technical or non technical terms.
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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