Subject: Tech Support Candidate - Chandan kumar Chandan
From: Chandan kumar Chandan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Dec 2020 12:35:55 -0500

| | Tech Support Test

Name | Chandan kumar Chandan
E-mail | [email-masked]
Phone Number | (91) 9650583851
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Teamcomputers | SD | |
Previous Employer 1 | Wipro | Administrator | |
Previous Employer 2 | Renovision | Desktop support | |

In your past experience you have (select all that applies) | Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First off all , we will check error message either it is blocked by organization or internet/proxy error.
If it is blocked by organization then move to next step for unblocking the same .
If it is internet and proxy error then check proxy and ping response , if it is ok then  will try to clear browser cache and  recheck after closing and reopen browser .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.On the Bluetooth of speaker and mobile
2.Search the  speaker device in mobile and connect.

What according to you makes you a good candidate for customer service or technical support job? | I keep my self in place of user not as technical person then guide customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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