Subject: Tech Support Candidate - Priya Arora
From: Priya Arora <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Dec 2020 06:09:06 -0500

| | Tech Support Test

Name | Priya Arora
E-mail | [email-masked]
Phone Number | (91) 9870576241
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Bulandshahr
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Registers and Pinpad

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tcs | Support Executive | | 35,000
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

The seeing the error if the site is unavailable due to server down we can try again later after some time.
We can clear cookies and cache in history and refresh the page .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. We need to open the Settings app.
2. Navigate to Connected devices and turn on the Bluetooth toggle switch if it is not enabled.
3.Select Bluetooth to view the options.
4.Select Pair new device to place the Bluetooth device in pairing mode.

What according to you makes you a good candidate for customer service or technical support job? | I am fluent at English and having technically sound mind. I am confident regarding communicating with customers. I am sincere and disciplined person who is ready to serve the organization with best of my abilities.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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