Subject: Tech Support Candidate - Nityanand Ram
From: Nityanand Ram <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Dec 2020 02:35:19 -0500

| | Tech Support Test

Name | Nityanand Ram
E-mail | [email-masked]
Phone Number | (201301) 8744974798
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Yes bank | Sales manager | 08-09-2019 | 32000
Previous Employer 1 | Sbi card | Unit manager | 01-04-2019 | 25000
Previous Employer 2 | Icici merchant services | Team leader | 06-07-2018 | 29000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.First remove all history, cookies and cache memory from the system.
2. Open the new browser and again Goole it in new browsers.

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open your phone and speaker bluetooth and press search option in your phone then find out right bluetooth of your speaker and pressure on connect.
What according to you makes you a good candidate for customer service or technical support job? | Good understanding and listing skills. Understanding of launguage very well.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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