Subject: Tech Support Candidate - Kailash Saini
From: Kailash Saini <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 29 Dec 2020 02:26:31 -0500

| | Tech Support Test

Name | Kailash Saini
E-mail | [email-masked]
Phone Number | (91) 8239577141
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Nawalgarh Rajasthan
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CARMA INTERNATIONAL INDIA | Media Content Analyst | Till now | 20000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I have changed my browser and recheck my internet settings
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Will have to turn the Bluetooth in both devices and have to make connect them
What according to you makes you a good candidate for customer service or technical support job? | I have a mass communication background
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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