Subject: Tech Support Candidate - Tannavi kumari Tannavi
From: Tannavi kumari Tannavi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 11:20:59 -0500

| | Tech Support Test

Name | Tannavi kumari Tannavi
E-mail | [email-masked]
Phone Number | (091) 8810393149
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sector 20
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Proteam solutions | Business development | Working | 21000
Previous Employer 1 | SDAD technology | Business development | March 2019 | 15000
Previous Employer 2 | Creative lipi | Project delivery executive | August 2018 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check my internet connectivity if thats running perfect. I will clear my cookies or I will try in private window.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | I will ON my mobile Bluetooth & speaker first then search device for pair. I will choose my speaker device name and paired to my mobile Bluetooth, it will start work.
What according to you makes you a good candidate for customer service or technical support job? | Well my all experience related to customer handling only so I can fit for this profile.
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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