Subject: Tech Support Candidate - Atul Kumar
From: Atul Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 10:40:15 -0500

| | Tech Support Test

Name | Atul Kumar
E-mail | [email-masked]
Phone Number | (+91) 8954734950
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Vijay nagar Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Effort bpo | Cre | Na | 8500
Previous Employer 1 | Techmahindra pvt ltd | Cre | Na | 11500
Previous Employer 2 | Ienergizer pvt ltd | Sr.cre | 10 march 2020 | 24700

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Frist of all ill check what error is coming. i'll check that i am typing right websit or not. If websit is correct then i'll check my network conection, it is working or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Frist to setting and selet the blutooth connection then go to bluetooth on button right top corner on mobile screen. After searching a list will appear on moble screen then select you bluetooth devise name to connect. It will give a connecting sound.
What according to you makes you a good candidate for customer service or technical support job? | Confidence and good listener.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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