Subject: Tech Support Candidate - PANKAJ KUMAR
From: PANKAJ KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 09:13:19 -0500

| | Tech Support Test

Name | PANKAJ KUMAR
E-mail | [email-masked]
Phone Number | (95991) 03917
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida 44
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Espl | FE | 00 | 26500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I to check Internet connection than according we can help them
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Speaker need to check it charge and than on the both Bluetooth and and connect with his name or id
What according to you makes you a good candidate for customer service or technical support job? | As per her/his issues
On a scale of 1 - 5 please rate your fluency in spoken English | 2

| |