Subject: Tech Support Candidate - Aashish Negi Ashish
From: Aashish Negi Ashish <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 08:45:59 -0500

| | Tech Support Test

Name | Aashish Negi Ashish
E-mail | [email-masked]
Phone Number | (91) 8126062595
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Noida sec 66
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Outlook

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Dhanuka laboratory ltd | Assistant engineer | May | 13,500
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | This website is not opening because your have blocked this website from your firewall or you can also allow this site from your browser setting then this website will open in your system.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1- open bluetooth of your mobile
2- put speaker on bluetooth mode
3- form your mobile search near bluetooth devices
4- select the bluetooth speaker name
5- pair with the speaker
6- you are now connected to the speaker

What according to you makes you a good candidate for customer service or technical support job? | A good candidate shuold have listening nature. Because firstly we have to listen carefully about what issue is customer facing after that we can resolve his/her issue.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |