Subject: Tech Support Candidate - Sarvesh Singh Sarvesh
From: Sarvesh Singh Sarvesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 08:37:10 -0500

| | Tech Support Test

Name | Sarvesh Singh Sarvesh
E-mail | [email-masked]
Phone Number | (+91) 9971633037
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sector 71 Noids
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Orbit techsol | DC Engineer | | 37500
Previous Employer 1 | Karvy INNOTECH | Deputy manager | 17 sep 20 | 34100
Previous Employer 2 | ASM technology | System engineer | 11 Nov 2018 | 2600p

In your past experience you have (select all that applies)

Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly checking status of IP address for  website ..If there is showing down ..we raise the case with network team ... If status is Ok, we check proxy setting in the system
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the bluetooth both side and connect it.
What according to you makes you a good candidate for customer service or technical support job? | Technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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