Subject: Tech Support Candidate - Aditya Raj
From: Aditya Raj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 02:40:00 -0500

| | Tech Support Test

Name | Aditya Raj
E-mail | [email-masked]
Phone Number | (91) 8319697138
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Laxmi Nagar
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Linux

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | IBM india pvt ltd | Service Delivery specialist | 31st DEC 2020 | 39000
Previous Employer 1 | Collebara PVT LTD | Linux Admin | 31st May 2020 | 30000
Previous Employer 2 | Netconnect PVT LTD | System Admin Linux | June 2019 | 17000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Check Internet Connectivity

Check you are entering correct webpage

close your browser and try to access gain

Clear cookies and try to access again

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Switch on Bluetooth on device

Search that device in mobile

Connect

Enter passcode

Done!!

What according to you makes you a good candidate for customer service or technical support job? | dedication towards my work
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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