Subject: Tech Support Candidate - Ompal Ompal
From: Ompal Ompal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 01:01:09 -0500

| | Tech Support Test

Name | Ompal Ompal
E-mail | [email-masked]
Phone Number | (283101) 8650865419
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Agra achhnera kachora 283101
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - basic
Hardware - Basic
Speakers & Audio
Sales

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Udan | Noida | July | 16000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Troubleshooting why you can't get to some pages can be tricky, but this guide will get you on the right path to seeing if it's a problem with your computer or elsewhere.

This guide walks you through seeing what you can and cannot access, and gets you to the resources you need to help fix the problem.
This site can't be reached

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Tap the name of the Bluetooth device you want to pair with your device.
What according to you makes you a good candidate for customer service or technical support job? | Whether you are preparing to interview a candidate or applying for a job, review ... “I never pretend to know an answer if I don't. If I'm unsure how to help a customer, I say, 'Great question!
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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