Subject: Tech Support Candidate - Debyoshish Vardhan Debyoshish
From: Debyoshish Vardhan Debyoshish <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 28 Dec 2020 00:27:55 -0500

| | Tech Support Test

Name | Debyoshish Vardhan Debyoshish
E-mail | [email-masked]
Phone Number | (+91) 9561309227
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Pune
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Sql

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Infosys | Technical analyst | | 22000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will check permission access of that website and if it is okay I will refresh. If the issue is still not resolved will clear the cache of the browser,

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on bluetooth on mobile and speaker.
Then add the speaker through mobile using bluetooth device permission from the mobile.

What according to you makes you a good candidate for customer service or technical support job? | Having a good experience with a mnc.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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