Subject: Tech Support Candidate - Priyanka Singh
From: Priyanka Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 27 Dec 2020 11:55:25 -0500

| | Tech Support Test

Name | Priyanka Singh
E-mail | [email-masked]
Phone Number | (91) 8130311150
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Linux
Networking - basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Concentrix | Senior analyst | | 35000
Previous Employer 1 | Eclerx | Analyst | 2019 | 24000
Previous Employer 2 | Aspiring minds | Associate | 2018 | 19000

In your past experience you have (select all that applies)

Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I want to switch good company and u have experience and I will join as soon as possible

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Open the bluetooth on both device and serch the pair then connect the device

What according to you makes you a good candidate for customer service or technical support job?

Listen to query carefully
Then give the proper solution

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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