Subject: Tech Support Candidate - Gaurav Singh
From: Gaurav Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 05:53:03 -0500

| | Tech Support Test

Name | Gaurav Singh
E-mail | [email-masked]
Phone Number | (91) 8700030623
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Advanced
Speakers & Audio
VoIP
Server administration backup and storage hpdp and Symantec

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Quess Quorp | System Engineer | Continue | 27000
Previous Employer 1 | Rhombus technology | Desk support engineer | 2015 | 15000
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First I will check the network connection and Lan cable

Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open the blutooth of both the device then search the device which you want connect and after finding the device you can paor and connect the speaker
What according to you makes you a good candidate for customer service or technical support job? | I can handle the customer very easily and resolve the issue and I have the 5 years of technical knowledge in it support and server
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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