Subject: Tech Support Candidate - Ashutosh Singh
From: Ashutosh Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 04:22:40 -0500

| | Tech Support Test

Name | Ashutosh Singh
E-mail | [email-masked]
Phone Number | (91) 9956672770
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Varanasi
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Ienergizer | TSO | 2012-13 | 12000
Previous Employer 1 | Ricoh india | DTS | 2017-18 | 14000
Previous Employer 2 | Tata communication transaction service Pvt LTD | O@M Engineer | 2018-19 | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Server problem

Please list the steps to connect a Bluetooth speaker to your mobile phone.

By wifi
By hotspot

What according to you makes you a good candidate for customer service or technical support job? | Technical support
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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