Subject: Tech Support Candidate - Raymond Sylvester
From: Raymond Sylvester <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 26 Dec 2020 03:36:33 -0500

| | Tech Support Test

Name | Raymond Sylvester
E-mail | [email-masked]
Phone Number | (+91) 9958254258
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | SOUTH DELHI MUNIRKA
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tlc | Sales representative | 2020 | 20000
Previous Employer 1 | Travel points | Travel desk | 2019 | 20000
Previous Employer 2 | Dcc | Data entry | 2009 | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will close the window and will try to open a new window and will put the website and then click on enter to appear the site..
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Click on phones Bluetooth on appear with speaker Blue tooth and then attached with speaker
What according to you makes you a good candidate for customer service or technical support job? | Product knowledge
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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