Subject: Tech Support Candidate - Afzal Ahmad Asari
From: Afzal Ahmad Asari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 24 Dec 2020 07:19:17 -0500

| | Tech Support Test

Name | Afzal Ahmad Asari
E-mail | [email-masked]
Phone Number | (044) 8779740359
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Alvi nagar
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Force Motors Limited | Senior Executive | | 30500
Previous Employer 1 | Hinduja Tech | SAP consultant | | 20000
Previous Employer 2 | Aptech Limited | IT application trainer | | 15000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Depends on type of error occurred

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. On bluetooth speaker
2. On mobile bluetooth
3. Speaker bluetooth will refelct in mobile's bluetooth search list
4. Now connect

What according to you makes you a good candidate for customer service or technical support job? | Working on support project since lats 4+ years
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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