Subject: Tech Support Candidate - Sandeep .
From: Sandeep . <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 23 Dec 2020 22:39:59 -0500

| | Tech Support Test

Name | Sandeep .
E-mail | [email-masked]
Phone Number | (110089) 9971639869
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Rohini in delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Dvoic | Network support exicutive | 31 march 2020 | 16000
Previous Employer 2 | New era infotech | Lab coordinator | 20 feb 2019 | 10000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. First of fall I will check date and time of computer because some sites never open if time and date is not correct of computer

2. There may be a internet issue if lan is not connected properly with the computer

3.i will check proxy setting too of lan setting

4. May be the website is block from the server

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. First of fall I will on the bluetooth of the speaker

2. And then I will on the mobile bluetooth too

3. And when bluetooth will on of mobile . Then I will search the bluetooth devices

4. Then  a list will come of searched bluetooth devices name

5. I will select the my bluetooth speaker name the  it will be connect autometically

What according to you makes you a good candidate for customer service or technical support job? | My skills makes me the good candidate for customer services and also a hunger of learning new technical things
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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