Subject: Tech Support Candidate - Ankit Sharma
From: Ankit Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Dec 2020 13:12:12 -0500

| | Tech Support Test

Name | Ankit Sharma
E-mail | [email-masked]
Phone Number | (110052) 7015168484
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Shastri Nagar Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | Cinif technology | Technical telecom engineer | 20/1/2020 | 9945
Previous Employer 2 | Green go | Customer support executive | 15/11/2019 | 15000

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1.I will check my internet connection
2.i will update my chrome
3.switch to WiFi

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.on the Bluetooth
2.click on the Bluetooth named device over phone to connect
3.ensure that phone is connected to device named via phone

What according to you makes you a good candidate for customer service or technical support job?

I have good knowledge of technical gadgets as I have done btech In Electronics and communication
I have good knowledge of technical components because I have spend 4 years dealing with electronics components

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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