Subject: Tech Support Candidate - Anupma Kumari
From: Anupma Kumari <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Dec 2020 12:52:17 -0500

| | Tech Support Test

Name | Anupma Kumari
E-mail | [email-masked]
Phone Number | (94183) 70529
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | sector 68
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | techmahindra | customer Associate | till deat | 18600
Previous Employer 1 | na | | |
Previous Employer 2 | na | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1 first of all restart my device.
2. check for internet connection.
3 . check the server of website is down or not

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.open Bluetooth tab  of mobile.
2.after search for  device name.
3click for pairing device with mobile.

What according to you makes you a good candidate for customer service or technical support job? | My analytical  and problem solving skill.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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