Subject: Tech Support Candidate - Abhishek Abhishek Chauhan
From: Abhishek Abhishek Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Dec 2020 07:34:10 -0500

| | Tech Support Test

Name | Abhishek Abhishek Chauhan
E-mail | [email-masked]
Phone Number | (201016) 9910880598
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Linux
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | CMS IT services | Consultant | One month notice have to serve | 15k
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly, we will check the internet connectivity in system and if it the system is connected with internet we will check web browser where are we browsing this .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Firstly, we will acitve Bluetooth in phone and that Bluetooth device which we have to connect then we can pair that device in our phone .
What according to you makes you a good candidate for customer service or technical support job? | To provide relevant and quickly response to our customers .
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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