Subject: RE: Shipment 772320938603
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Tue, 22 Dec 2020 10:20:29 +0000

Hello Ashish,

Customer Service informed that once we clear the Cargo, we would bill you the Custom clearance charges + Delivery Charge at destination.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/dk>

eposaudio.com<https://www.eposaudio.com/> · Follow us here
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From: Ashish Dabral <[email-masked]>
Sent: 18. december 2020 10:23
To: Heta Nyrhinen (HNYR) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Saurabh Dadu <[email-masked]>
Subject: Re: Shipment 772320938603

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

We received a shipment on last Friday but that was shipped from EPOS India. Please find below the tracking link.

Tracking: - http://103.13.97.213/ASN/Home/IndexDocketStatus?DocketNo=100034513

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, December 18, 2020 2:39:10 PM
Subject: RE: Shipment 772320938603

Hello Ashish,

Were any of the other shipments received? Could you please share the AWB numbers for them?

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk&data=04%7C01%7Chnyr%40eposaudio.com%7C3585fa83fe3445bc58a108d8a33695bb%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637438802143439786%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=g2PVVJmC8NE9Bf4WyCSLskG8TBr%2Br80NkSL2HXYLemo%3D&reserved=0>

eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=04%7C01%7Chnyr%40eposaudio.com%7C3585fa83fe3445bc58a108d8a33695bb%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637438802143439786%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=EeD7yGVerBsJo0KH%2FHDcl%2BMQyKTTtyA5%2B1Ec5SkyJl4%3D&reserved=0> · Follow us here
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From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: 17. december 2020 12:09
To: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Cc: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Shipment 772320938603

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

Here is the AD code of Cherry E- Commerce Services Pvt ltd Noida. 6470009-2900009

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>
Cc: "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>, "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 3:47:33 PM
Subject: RE: Shipment 772320938603

Hi Ashish,

They requested one more thing: AD code of Cherry E- Commerce Services Pvt ltd Noida.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk&data=04%7C01%7Chnyr%40eposaudio.com%7C3585fa83fe3445bc58a108d8a33695bb%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637438802143469784%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=t5Hm9nC1R%2F0mP72g0%2FMWKouDqbA%2B9W%2FzZli7uTTg0BE%3D&reserved=0>

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From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: 17. december 2020 09:40
To: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>
Cc: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Re: Shipment 772320938603

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

Thank you for your email.

Plesae find the attached IEC certificate and GSTIN details.

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 1:30:23 PM
Subject: RE: Shipment 772320938603

Hi Ashish,

Customer Service advised: Today our CHA has come back and said that it’s not possible from their end to clear , But we require documents like IEC certificate and GSTIN details of Cherry Ecomm to try with. If no , then Cherry can advise FedEx to Clear the shipment as they don’t any CHA.(Clearing Agent)

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk&data=04%7C01%7Chnyr%40eposaudio.com%7C3585fa83fe3445bc58a108d8a33695bb%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637438802143509746%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=dm9Rx%2F58UDfgSAGvAo%2FZfemL%2FlUgeti%2BQeA5iDX1SxY%3D&reserved=0>

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From: Heta Nyrhinen (HNYR)
Sent: 16. december 2020 13:48
To: Ashish Dabral <[email-masked]<mailto:[email-masked]>>; Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: RE: Shipment 772320938603

Hi Ashish,

I will check with customer service.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: 16. december 2020 13:43
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Shipment 772320938603
Importance: High

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Sara,

The below shipment arrived Bangalore and Fedex is not able to clear the shipment as broker name is mentioned " Mary Stella".

Arval Date
IGM #
MAWB
HAWB
TERMS
Freight Amount
Currency
Shipper Company
Origin
CONSIGNEE
Dstn
Pcs
Weight
Flight
Code
Remarks
15-Dec-20
1868781
023 66962346<callto:023%2066962346>
772320938603
DDP
1049.96
HKD
EPOS GROUP AS
HK
CHERRY E-COMMERCE SERVICES PVT
BLR
7
7
FX5032
HOLD

Broker details:
Broker - Mary Stella
Ph#  - 918040277800
City, Country - Bangalore IN
Zip - 560008

Please find attached CAN, Airway bill and invoice copy for your reference.

Regards,
Ashish Dabral