Subject: Tech Support Candidate - Rahul kumar singh Rahul
From: Rahul kumar singh Rahul <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Dec 2020 03:10:58 -0500

| | Tech Support Test

Name | Rahul kumar singh Rahul
E-mail | [email-masked]
Phone Number | (83769) 43559
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | New delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Accor | IT executive | 10 months | 28k
Previous Employer 1 | Marriott | IT associate | 1.5years | 22K
Previous Employer 2 | IHG | Network support engineer | 1.6 years | 18K

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check on my computer internet is working or not. Than i will check I have type write website name or not. After that i will check browser is updated or not. Than i will resolve the issue accordingly
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I have to on a Bluetooth speaker than on thr Bluetooth and than i have to also on in my phone to open the Bluetooth than i have to search Bluetooth name in my phone and than pair and select
What according to you makes you a good candidate for customer service or technical support job? | First of all we have to a good listener and good listener can be a good speaker so first of all we have to follow the rule first. And than we have to focus on our technical basses
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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