Subject: Tech Support Candidate - Pankaj Mishra
From: Pankaj Mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Dec 2020 03:02:39 -0500

| | Tech Support Test

Name | Pankaj Mishra
E-mail | [email-masked]
Phone Number | (201301) 8709898902
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Noida sector-49
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | School Software ERP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Udayat e school pvt Ltd | Technical support and data installation team member | 14 Nov 2020 | 16000
Previous Employer 1 | Oppo mobile pvt. Ltd | Sub leader | 2016 | 12700
Previous Employer 2 | Vivo mobile pvt ltd | Quality control | 2017 | 13700

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Network coverage area issue..and cable networks issue
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open bluetooth in speaker and search bluetooth and connected in speaker
What according to you makes you a good candidate for customer service or technical support job? | Technical skills
On a scale of 1 - 5 please rate your fluency in spoken English | 1

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