Subject: Tech Support Candidate - Ankit mishra
From: Ankit mishra <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 22 Dec 2020 02:34:57 -0500

| | Tech Support Test

Name | Ankit mishra
E-mail | [email-masked]
Phone Number | (201303) 9878805179
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Noida sec 44
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Networking - basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | sify | network engineer | Still working | 18000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will tell user please check the physical connectivity.Then I will tell him try to ping global dns.If it will not ping Then I will check ISP and resolve the issue
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First I will power on. the bluetooth of speaker and then I will connect with my mobile.
What according to you makes you a good candidate for customer service or technical support job? | As per my point of view, Technical and communication  both skills important for technical job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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