Subject: Tech Support Candidate - Rahul Arya
From: Rahul Arya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Dec 2020 09:44:38 -0500

| | Tech Support Test

Name | Rahul Arya
E-mail | [email-masked]
Phone Number | (+91) 9999859309
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Nirankari Colony,Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | Accounting software support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Sargam Electronics | Executive Accounts | Resigned | 28000
Previous Employer 1 | Marg ERP ltd | Sr.Executive | |
Previous Employer 2 | Busy infotech Pvt Ltd | Executive support | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First of all read the error msg properly and identify what error will occurs while opening that page.i.e. 404 error etc.

Check internet connectivity on system

Check ethernet configuration as per lan or wan basis

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Enable bluetooth in speaker and open my mobile device bluetooth... search speaker bluetooth in my device and pared it
What according to you makes you a good candidate for customer service or technical support job? | I have more than 3 years of experience in technical support department in software industry. I am able to handle customer issues and resolved them in deadline.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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