Subject: Tech Support Candidate - vijay teetwal
From: vijay teetwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Dec 2020 03:00:39 -0500

| | Tech Support Test

Name | vijay teetwal
E-mail | [email-masked]
Phone Number | (+91) 8860590294
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Ghaziabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Python programming

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Mindhome | Hardware network engineer | 11/2020 | 18000
Previous Employer 1 | Na | | |
Previous Employer 2 | Na | | |

In your past experience you have (select all that applies)

Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check the Internet availability. If  Internet is coming then next step  will be the url address that either is correct or incorrect.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First of all I will activate the Bluetooth option in my phone then will activate the Bluetooth speaker then will paired the devices

What according to you makes you a good candidate for customer service or technical support job?

I believe, I have the right skills to fulfill this job requirement. I am very excited to work on this job profile, work with this company, and work with you. I know that, I need a chance give me that chance, I am going to prove my self. Once you teach me how to do and I will continue that and I am not only continue that same pace and I want to improve myself. So that I am perfect person for this job once I learn how to deal with all these situations.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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