Subject: Tech Support Candidate - Kaushal Sharma
From: Kaushal Sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Dec 2020 23:30:37 -0500

| | Tech Support Test

Name | Kaushal Sharma
E-mail | [email-masked]
Phone Number | (110077) 9818583948
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Dwarka sector 8
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Indraprastha international school | System administrator | Tuesday | 28,000
Previous Employer 1 | Sai automation | Technical support Engineer | December 2017 | 17000
Previous Employer 2 | Educomp solutions p.v.t limited | Resources coordinator | Feb 2017 | 10,000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Firstly I am currently check my  error  which  error is show, and try to resolve . second . I can check other web other website  like gmail if gmail is working so I can know the internet is working and ndtv website is temporarily down .

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step 1. I want to start Bluetooth speaker on Bluetooth mode .
2. Secondary I want to open my phone Bluetooth .
3. Then I can find speaker Bluetooth name .
4. After that is show so I can select the bluetooth and I do pairing with my speaker connect to phone .after the pairing is complete so I can use the speaker .

What according to you makes you a good candidate for customer service or technical support job? | First I can attend everyone technical calls and listen the customer problem and try to resolve the problem with in time and with give quality service . This steps make A Good Technical  support job
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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