Subject: Tech Support Candidate - Ranjeet Singh
From: Ranjeet Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Dec 2020 06:13:09 -0500

| | Tech Support Test

Name | Ranjeet Singh
E-mail | [email-masked]
Phone Number | (+91) 7982362566
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | amazon transportation services pvt ltd | Delivery station liaison executive | still working | 20400
Previous Employer 1 | abide infotech services pvt ltd | technical support executive | october 14 to september 15 | 10000
Previous Employer 2 | supreme securities limited | Operation executive | april 16 to may 18 | 12600

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first of all remove cookies and cache from web browser. and restart the web  browser again and try to reload the website
Please list the steps to connect a Bluetooth speaker to your mobile phone. | first of all  on the Bluetooth from mobile device. then on the Bluetooth of speaker search the device name from Bluetooth from mobile paring  with correct device name,
What according to you makes you a good candidate for customer service or technical support job? | i am graduate from technical background and i love to learn new things  in technical related. and i can grasp technical knowledge very quickly and. elaborate with customer issue . which are they are facing
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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