Subject: Tech Support Candidate - nempal Singh
From: nempal Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Dec 2020 04:34:38 -0500

| | Tech Support Test

Name | nempal Singh
E-mail | [email-masked]
Phone Number | (091) 8882721233
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | 0918882721233
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Remote Support

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Meridiansolutions.pvt.ltd | Technical Support Enginner | Till Now | 20400
Previous Employer 1 | Its Infosystem Pvt. Ltd. | Desktop Support Enginner | 10 August 2019 | 15300
Previous Employer 2 | GA Digitale Pvt Ltd | desktop support Enginner | 15 Julay 2017 | 14500

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I never See this error
Please list the steps to connect a Bluetooth speaker to your mobile phone. | go to the setting- Add a devices- Bluetooth - pair  my phone Bluetooth then connect
What according to you makes you a good candidate for customer service or technical support job? | According me - Hard work and honesty, punctuality.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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