Subject: Tech Support Candidate - mudit sharma
From: mudit sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Dec 2020 01:46:52 -0500

| | Tech Support Test

Name | mudit sharma
E-mail | [email-masked]
Phone Number | (+91) 9996173308
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Ambala Haryana
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | GLOBE AUTOMOBILES PVT LTD | IT EDP INCHARGE | PRESENT | 12100
Previous Employer 1 | GIGANTIC INTERNET SERVICES PVT LTD | TECHNICAL SUPPORT INGINEER | 24 MARCH 2018 | 12000
Previous Employer 2 | INDOWSAW PVT LTD | PRODUCTION AND INSTALLATION | 15 AUG 2015 | 10000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | first check internet connectivity. then we check google ping and check site ping by remote access. if customer don't want for remote access so we sent complete step by note pad send other with some screenshots.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

first open your bluetooth speaker and open your mobile bluetooth then search your speaker name. then click on name then paired.

after connectivity bluetooth speaker sound is paired .

What according to you makes you a good candidate for customer service or technical support job? | because we know about customer problems. we listing customer problem politely and almost all issue is resolved minimum time according to customer.
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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