Subject: Tech Support Candidate - Rahul Pal
From: Rahul Pal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 20 Dec 2020 01:38:54 -0500

| | Tech Support Test

Name | Rahul Pal
E-mail | [email-masked]
Phone Number | (91) 7389109502
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Gwalior MP
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Marquis Computers | Support Eng. | 19 dec20 | 12000
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Fisrt check Internet connectivity than
Browser setting (website unblock)than
Check router configuration setting

Please list the steps to connect a Bluetooth speaker to your mobile phone. | Power on speaker than turn on mobile blutooth than pair both device now concted your phon and Bluetooth speaker
What according to you makes you a good candidate for customer service or technical support job? | Good technical skill and communication good nature
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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