Subject: Tech Support Candidate - Krishan kumar
From: Krishan kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 23:19:50 -0500

| | Tech Support Test

Name | Krishan kumar
E-mail | krishan [email-masked]
Phone Number | (123023) 9958777261
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I live walking distance to office
Where do you currently live (area) | Haryana GGN
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows OS - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Indiabulls | Senior Engineer | July 2020 | 280000
Previous Employer 1 | Incedo | Desktop support Engineer | June 2016 | 200000
Previous Employer 2 | na | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I have check network connection and tracert website.
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Activate bluetooth in mobile and search speaker and connect.
What according to you makes you a good candidate for customer service or technical support job? | my skills and strive for the growth of the organization, i am working with, simultaneously fulfilling my dreams, making people proud of me, my organization
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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