Subject: Tech Support Candidate - Priyatam Kumar
From: Priyatam Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 14:35:50 -0500

| | Tech Support Test

Name | Priyatam Kumar
E-mail | [email-masked]
Phone Number | (852127) 9968929553
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Saharsa bihar
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Tvse | Field engineer | Na | 13500
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Live Chat

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First I will check internet connection checked with deferent browser if issue same then we need to reinstalled os ( that problem came from selected site also ).
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First on Bluetooth of speaker select and connect Bluetooth on mobile phone.
What according to you makes you a good candidate for customer service or technical support job? | We can resolve user issue smoothly
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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