Subject: Tech Support Candidate - BRIJESH KUMAR MAURYA BRIJESH
From: BRIJESH KUMAR MAURYA BRIJESH <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 11:25:43 -0500

| | Tech Support Test

Name | BRIJESH KUMAR MAURYA BRIJESH
E-mail | [email-masked]
Phone Number | (221304) 9076858320
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Allahabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | | | |
Previous Employer 1 | Next Education India Pvt Ltd | Technical Support Engineer | | 12000
Previous Employer 2 | Godrej Boyce mfg co ltd | Site Supervisor IT Technician | 25th may 2020 | 15000

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all, I will try to find out exactly error. Which is coming on browser. Then according to error I will follow the troubleshooting steps.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Power on Bluetooth speaker
2. Open Bluetooth of your mobile and search for device
3. If seraching complete, then select Bluetooth speaker device name from search list.
4. Click connect

What according to you makes you a good candidate for customer service or technical support job? | Its all about your attitude in addition to your academic qualification, like you should be soft spoken, good listener, problem solver, helpful, team builder and know how to engage the people well.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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