Subject: Tech Support Candidate - Manoj Kumar
From: Manoj Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 09:57:04 -0500

| | Tech Support Test

Name | Manoj Kumar
E-mail | [email-masked]
Phone Number | (+91) 9416171248
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Faridabad
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
Networking - advance
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | AKC data system Ind Pvt ltd | Sr.system Associate | Till now | 16700
Previous Employer 1 | Sterling tool | Technical Engg. | Oct 2015 | 12000
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First check lan or wifi connection is proper or not second ched check lan or wifi driver proper install or not lan card disable or not in system after this I confirmed that this site is not block from our proxy server or firewall .
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First open bluetooth both device and go to in my mobile bluetooth function and press pair new device option and found there bluetooth speaker which name is given and when we found him then connect pair and after this step our device will be connected
What according to you makes you a good candidate for customer service or technical support job? | First good behaviour and always try to give our best for resolved problem of customer
On a scale of 1 - 5 please rate your fluency in spoken English | 2

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