Subject: Tech Support Candidate - Nikesh mohan jha Nikesh
From: Nikesh mohan jha Nikesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 08:19:33 -0500

| | Tech Support Test

Name | Nikesh mohan jha Nikesh
E-mail | [email-masked]
Phone Number | (+91) 9321314052
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Noida sec 52
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Speakers & Audio

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Kanthwal services (mumbai Airport) | It engineer | | 32000
Previous Employer 1 | Bird information and system pvt ltd. | | |
Previous Employer 2 | Fibro plast marin india | | |

In your past experience you have (select all that applies) | Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | I will ping  ndtv domain name from my pc, if get replay from ndtv domain than i have to cheack my browser or proxy , if didn't get replay from ndtv domain than i have to check firewall , may be firewall block ndtv domain url
Please list the steps to connect a Bluetooth speaker to your mobile phone. | First i have to on the bluetooth speaker, than i have to follow the speaker manual for bluetooth button , than i have to search the bluetooth device on my phone than i have to connect the device
What according to you makes you a good candidate for customer service or technical support job? | I like to interact with people ,  and i have good techinical knowledge and lots of exprience.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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