Subject: Tech Support Candidate - Tabrez Anwar
From: Tabrez Anwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 02:52:42 -0500

| | Tech Support Test

Name | Tabrez Anwar
E-mail | [email-masked]
Phone Number | (011) 8587066050
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Shahdara
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Varimile technologies | Sap fico executive | | 20000
Previous Employer 1 | Riya export | Customer care executive | 20-dec- 2018 | 14000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

If I get an error while trying to open a website.
I would refresh the page first. If the error doesn't go, then I would check the internet connection.
I would check if any firewall is on as well.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

First of all, I would turn on the Bluetooth of the speaker and then I would go to the mobile phone setting and tap on the Bluetooth icon and would turn it on,
Then the phone will scan the speaker and when it gets it, the password would be required to connect with the speaker. After filling the password. The speaker can be used with the phone .

What according to you makes you a good candidate for customer service or technical support job?

As I have the good experience in customer handling and I have been dealing with the international and domestic clients over the phone and through mail as well, I have handled the irates customer as well in a nice way .
I have been very good at my job.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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