Subject: Tech Support Candidate - Seema Yadav
From: Seema Yadav <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 19 Dec 2020 01:22:29 -0500

| | Tech Support Test

Name | Seema Yadav
E-mail | [email-masked]
Phone Number | (482001) 7987509433
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute using other transport like Rickshaw
Where do you currently live (area) | Yadav colony Patel mohalla jabalpur (madhya pradesh)
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | Na | Na | Na | Na
Previous Employer 2 | Na | Na | Na | Na

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

1. Open a new tab and check to see if you can load another website like google.com or mozilla.org
2. Launch another browser , like internet explorer and try to open the site you were having problems with
3 the connection was reset

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1 Swipe down from the top of the screen
2 Youth and hold Bluetooth
3 Tap Pair new device .if you don't find pair new device, check under  Available device or tap more . Refresh.
4 tap the name of the Bluetooth device you want to pair with your device.
5 and connect this Bluetooth.

What according to you makes you a good candidate for customer service or technical support job?

If you are applying for a role in customer service or retail , or for any other position where you have personal contact with consumers.

On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |