Subject: RE: Shipment 772320938603
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Ashish Dabral <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Thu, 17 Dec 2020 08:47:31 +0000

Hi Ashish,

Thank you. I have passed them on to customer service.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/dk>

eposaudio.com<https://www.eposaudio.com/> · Follow us here
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From: Ashish Dabral <[email-masked]>
Sent: 17. december 2020 09:40
To: Heta Nyrhinen (HNYR) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Saurabh Dadu <[email-masked]>
Subject: Re: Shipment 772320938603

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Heta,

Thank you for your email.

Plesae find the attached IEC certificate and GSTIN details.

Regards,
Ashish Dabral

________________________________
From: "hnyr" <[email-masked]<mailto:[email-masked]>>
To: "Ashish Dabral" <[email-masked]<mailto:[email-masked]>>, "Sara Aknooni, SRAK" <[email-masked]<mailto:[email-masked]>>
Cc: "saurabh" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, December 17, 2020 1:30:23 PM
Subject: RE: Shipment 772320938603

Hi Ashish,

Customer Service advised: Today our CHA has come back and said that it’s not possible from their end to clear , But we require documents like IEC certificate and GSTIN details of Cherry Ecomm to try with. If no , then Cherry can advise FedEx to Clear the shipment as they don’t any CHA.(Clearing Agent)

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
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From: Heta Nyrhinen (HNYR)
Sent: 16. december 2020 13:48
To: Ashish Dabral <[email-masked]<mailto:[email-masked]>>; Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Cc: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: RE: Shipment 772320938603

Hi Ashish,

I will check with customer service.

Best regards​​
Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261
EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2Fen%2Fdk&data=04%7C01%7Chnyr%40eposaudio.com%7Ce7cd543e6faa4bd425ad08d8a2675af2%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637437912267650751%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=woGWxupFi93HYwphZtqwZqHJCEbJjnOp47hkhGCkm%2BQ%3D&reserved=0>

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From: Ashish Dabral <[email-masked]<mailto:[email-masked]>>
Sent: 16. december 2020 13:43
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Cc: Heta Nyrhinen (HNYR) <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Shipment 772320938603
Importance: High

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hello Sara,

The below shipment arrived Bangalore and Fedex is not able to clear the shipment as broker name is mentioned " Mary Stella".

Arval Date
IGM #
MAWB
HAWB
TERMS
Freight Amount
Currency
Shipper Company
Origin
CONSIGNEE
Dstn
Pcs
Weight
Flight
Code
Remarks
15-Dec-20
1868781
023 66962346<callto:023%2066962346>
772320938603
DDP
1049.96
HKD
EPOS GROUP AS
HK
CHERRY E-COMMERCE SERVICES PVT
BLR
7
7
FX5032
HOLD

Broker details:
Broker - Mary Stella
Ph#  - 918040277800
City, Country - Bangalore IN
Zip - 560008

Please find attached CAN, Airway bill and invoice copy for your reference.

Regards,
Ashish Dabral