Subject: Tech Support Candidate - Sai nukanth SaiNukanth
From: Sai nukanth SaiNukanth <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Dec 2020 20:38:25 -0500

| | Tech Support Test

Name | Sai nukanth SaiNukanth
E-mail | [email-masked]
Phone Number | (+91) 9533741604
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Vijayawada
Which best describes your Technical Support capabilities | I've worked in Level 2 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | C-Tel info systems Pvt Ltd | Support ing Engineer | Still working | 18200
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Used a case management tool
Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First fall I Check the internet connection and then it will ping the ip address it will ping then I refresh my browser if not pinging I will restart the router and then ping the ip address if it ping I will start my browser and open (www.ndtv.com)

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1.First switch on Power button on speaker
2.In mobile phone turn on Bluetooth
3.search the Bluetooth device name in Bluetooth availablity list
4. Connect that  device to mobile

What according to you makes you a good candidate for customer service or technical support job? | My self I had over 2.8 years experience in technical support Engineer and I had to solve many technical issues in this period that why I think I am a good candidate for technical support job
On a scale of 1 - 5 please rate your fluency in spoken English | 4

| |