Subject: Tech Support Candidate - NEERAJ KUMAR
From: NEERAJ KUMAR <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 11 Dec 2020 21:35:53 -0500

| | Tech Support Test

Name | NEERAJ KUMAR
E-mail | [email-masked]
Phone Number | (0124) 9671999006
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Sohna
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

Networking - basic
Hardware - Basic
VoIP

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Relaince SML | AM | | 27000
Previous Employer 1 | HTIS | Project Ordinater | 31 April 2018 | 22000
Previous Employer 2 | NR SWITCH & RADIO PVT LTD | Project Ordinater | 15 MARCH 2017 |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | MOSTLY LAPTOP AND DESKTOP BLOCK AND NEW SITES NO UNBLOCK

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. ON BLUETOOTH SPEAKER
2. OPEN BLUETOOTH UR PHONE AND SEARCHING
3. CONNECT ANF PAIR UR SPEAKER BLUETOOTH ,

What according to you makes you a good candidate for customer service or technical support job? | CUSTOMER HANDING AND FEEDBACK
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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