Subject: Re: Overdue Tickets - Warranty
From: Ashish Dabral <[email-masked]>
To: hnyr <[email-masked]>
Date: Fri, 11 Dec 2020 06:25:30 -0700 (MST)

Hello Heta, 

I did not add those tickets where due date in future. Shall I add them as well? 

Regards, 
Ashish Dabral 

From: "hnyr" <[email-masked]> 
To: "Ashish Dabral" <[email-masked]> 
Sent: Friday, December 11, 2020 6:46:38 PM 
Subject: RE: Overdue Tickets - Warranty 

Hi Ashish, 

Is your report not including the SLA breached tickets? As these are more are breached SLA tickets in warranty: 

#106730 

#112689 

#112019 

#115501 

#115573 

#116186 

#117639 

#116569 

#115551 

Best regards​​ 

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

EPOS Group A/S​ · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://www.eposaudio.com/en/dk | 
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From: Ashish Dabral <[email-masked]> 
Sent: 11. december 2020 14:08 
To: daniele.castiglioni <[email-masked]>; akihiko.yamamoto <[email-masked]> 
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]> 
Subject: Overdue Tickets - Warranty 

		

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Hello Team, 

Here is the attached report for Overdue tickets. Please filter your name and update the tickets. 

Regards, 

Ashish Dabral